Returns on Amazon are free and easy for shoppers, but they're risky and expensive for the small businesses that sell a majority of the goods on the world's biggest e-commerce site. Returns have driven ...

A California woman has received hundreds of huge Amazon packages she didn’t order after a cheap Chinese seller listed her San Jose home as its return address. The woman — identified only as Kay — has ...

Ordering online makes shopping easy, but entering shipping information can get tricky. You might have changed your location or have multiple addresses saved to your account. It's easy to accidentally ...