Computer maker Dell is asking for help in an ongoing probe into the source of customer information that appears to have somehow landed in the laps of fraudsters posing as Dell computer support ...

Erica Ogg is a CNET News reporter who covers Apple, HP, Dell, and other PC makers, as well as the consumer electronics industry. She's also one of the hosts of CNET News' Daily Podcast. In her ...

Phone scams are nothing new, and hopefully you already know that an unsolicited call from someone claiming they want to fix your computer is a sure-fire scam. But even if you're aware of these phone ...

The person who claims to have 49 million Dell customer records told TechCrunch that he brute-forced an online company portal and scraped customer data, including physical addresses, directly from Dell ...

Dell customer service support is based in India. It wouldn't be a leap to assume that someone there with access to the relevant customer service database has sold this information to the scammers, who ...