A lot of organizations like to say publicly that “the client comes first.” It’s the right thing to say. It’s the easy thing to say. But using that statement to guide the way your organization operates ...

Carl Stover, like many readers, prefers the inverted pyramid style of news reporting. You know, “Just the facts, ma’am.” “I read the Chicago Tribune and the Daily Southtown daily, and cannot recall ...

Vic, what does it mean to be able to write in the inverted pyramid style? It means putting the most important stuff at the top of the story and the least important stuff at the bottom. The inverted ...