Visitors to the Harold B. Lee Library at Brigham Young University may have noticed the recent appearance of the color red as student employees promote the value of reference desks with the slogan ...

A new question has been popping up for the Rochester Public Library’s reference desk. Could the water leak that damaged much of the second floor point to a way to engage more library users? "Having ...

For years, we’ve been hearing that traditional library reference service is dead. In reality, reference just disappeared, like Jimmy Hoffa. But unlike in the case of Hoffa, no one in the library field ...

This is a time of transition in academic libraries. Core functions -- like reference services, collection development, and preservation -- are being rethought and redefined as libraries move from ...

Reference librarian Mary Aylmer returns a book title to Zymere Dozier, 2, after performing a search for a patron at the Decatur Public Library reference desk.

“Can athlete’s foot catch on fire?” “Do you guys need any tutors for football?” “Do you have anything to eat?” These and other urgent academic library reference questions are answered in this final ...

SPRINGFIELD — Thanks to a bequest from the late Mary K. Brogan’s estate, the city library’s reference department and East Forest Park branch will receive at least $12,500 annually to improve services.

“How do you undo nerve gas?” “How do you make rope out of human hair?” “Would you mind checking out this rash?” These are other burning reference questions are answered in this homage to the 7.2 ...

I grew up without a local public library. The Ramapo Catskill Library System in New York provided bookmobile service to my small town, so I at least had access to recreational reading, but it was ...

What is the phone number for Aldi supermarket? How do you use email? Can you appraise this antique item? Where is the nearest trustee’s office? What’s the weather forecast? These are just a few of the ...