Boyer, Ken, Roger Hallowell, and Aleda Roth. "E-Services: Operations Strategy, A Case Study and a Method for Analyzing Operational Benefits." Journal of Operations Management 20, no. 2 (April 2002).

Entrepreneurs who follow traditional administration strategies are likely to reach their desired objectives. These strategies include operational and functional level strategies, which are applied at ...

Most small-business managers have a fairly clear idea of the company strategy and mission. Whether your staff has the same understanding, and whether business operations are set to maximize strategic ...