When hospitals improve patient flow and handoffs, it can also improve patient satisfaction, a measure that is increasingly linked to hospital reimbursement. Desiree Einsweiler, CEO of the Palo Alto ...

Ms. Peach used Kaizen, a process improvement strategy within lean manufacturing, within her division’s hospitals. Kaizen encompassed a three-day workshop in which front-line workers in the emergency ...

Handling sensitive patient data is a critical responsibility for organizations involved in clinical trials. To meet regulatory requirements, many rely on SDTM mapping—a process that converts raw ...

Healthcare: try to name a sector in which the importance of process excellence is higher. You’ll struggle. Every decision, every action, every allocation of personnel or resources has a direct impact ...

Although health systems have seen some much-needed improvement to operating margins in recent quarters, these positive headlines mask a disturbing reality that illustrates the immense challenges most ...

The comprehensiveness of its approach is noteworthy, as are its implications for hospitalists and for other hospitals. "This is about taking non-value-added steps out of the process and getting rid of ...

ATLANTA -- October 8, 2008 -- Today, StatCom announced the findings of the 2008 National Survey on Patient Flow Challenges and Technologies, an independent, nationwide survey of more than 200 ...

Process mapping is a vital technique for visualizing and understanding business processes. It allows you to outline each step involved in a workflow, effectively transforming the invisible into the ...