Using the Process Communication Model to build healthy business relationships. Dean Hefta, founder of Clarus Results, a consulting firm, and author of How We Connect, visits with Matt George about how ...

I am one of only four certifying master trainers in the Process Communication Model, a model of how different personalities communicate and miscommunicate with each other. I’ve been living and ...

Efficient communication is essential for a business, it serves as the cornerstone of productivity and collaboration. In my case, communication plays an even bigger role. I am a communication expert ...