According to Jeffery Liker’s book, The Toyota Way, it’s estimated that most business processes are 90% waste and 10% value-added work. Value-added activities in a process are considered those that ...

Business process mapping is the strategic analysis of identifying and creating a visual depiction of the process flow of various areas of an organization. For example, the supply chain cycle is an ...

A technique to help universities improve collaboration, reduce inefficiencies and build shared understanding across teams to support more effective working – and a framework for successful ...

Kevin Curtis inherited a problem that had been hanging around for years. 1 Psychiatric patients in the emergency department were waiting too long for a bed at the University Neuropsychiatric Institute ...

We’ve seen many value stream maps (VSM) over the past 20 years, as it has become a common tool. In some companies it’s a first requirement before a lean effort begins. In other companies, value stream ...