Telecoms boss has juggled personal challenges with the competing priorities of two sides in a high-stakes merger ...

Virgin Media O2 has doubled down on its use of AI in its customer services department as it plots a turnaround on its customer service. The company has struggled to integrate Virgin Media and O2 since ...

Telecoms group Virgin Media O2 has warned over falling sales and earnings in 2026 as it revealed hefty mobile customer losses after hiking prices. The group said it lost 397,500 mobile customers on a ...

Virgin Media O2 (VMO2) has issued a stark warning to investors, forecasting a significant drop in earnings for 2026 following a year marked by heavy customer losses and a decelerating fibre rollout.