As part of its ongoing customer service transformation, Virgin Media O2 has created and launched its own AI tool, Lumi AI, that helps agents by analysing conversations in real-time and providing ...

Virgin Media Business Wholesale is the fixed wholesale connectivity arm of Virgin Media O2 Business, owning and operating one of the UK's largest national fibre networks. We work with partners to ...

Virgin Media O2 on Wednesday announced multi-year agreements with Ericsson and Nokia Corp to improve its UK mobile network.

After first announcing in September 2023 that part of its plan to evolve its network to enhance customer experience and improve services, it was pulling the plug on legacy mobile, Virgin Media O2 ...

@2024 - All Right Reserved.

One of the key commitments made to UK comms regulator Ofcom to see the merger between telcos Vodafone UK and Three UK cross the line has just been completed, with Virgin Media O2 (VMO2) announcing ...

Virgin Media O2 begins switching off one of its mobile services this month, which could leave some customers with no data access. The UK's major mobile providers, including EE and Vodafone, have ...

Virgin Media O2 has announced that it has reached a milestone of 1 million people connected via its Better Connections Plan, to help people experiencing digital inclusion access services online. A ...

July 23 (Reuters) - BT Group (BT.L), opens new tab, Britain's biggest broadband and mobile services provider, is set to name Virgin Media O2's chief financial officer, Patricia Cobian, as its first ...

Telecoms providers have previously been urged to do more to promote their cheaper deals for lower income households. Did you know with a Plus subscription to Shropshire Star you get full access to our ...

Virgin TV customers have something else to celebrate. Along with Sky Atlantic's arrival, the provider has announced that a ...

(Reuters) -BT Group (BT-A.L), Britain's biggest broadband and mobile services provider, is set to name Virgin Media O2's chief financial officer, Patricia Cobian, as its first female finance chief, ...