SEATTLE--(BUSINESS WIRE)--Hiya, the leader in voice security, has been selected by Virgin Media O2, one of the UK’s largest telecommunications companies, to provide its AI-powered spam-fighting and ...
As part of its ongoing customer service transformation, Virgin Media O2 has created and launched its own AI tool, Lumi AI, that helps agents by analysing conversations in real-time and providing ...
After first announcing in September 2023 that part of its plan to evolve its network to enhance customer experience and improve services, it was pulling the plug on legacy mobile, Virgin Media O2 ...
One of the key commitments made to UK comms regulator Ofcom to see the merger between telcos Vodafone UK and Three UK cross the line has just been completed, with Virgin Media O2 (VMO2) announcing ...
Virgin Media O2 on Wednesday announced multi-year agreements with Ericsson and Nokia Corp to improve its UK mobile network.
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Virgin Media O2 begins switching off one of its mobile services this month, which could leave some customers with no data access. The UK's major mobile providers, including EE and Vodafone, have ...
A third (33 per cent) of pensioners have felt more isolated or lonely in the past 12 months as the majority (81 per cent) worry about the cost of living, according to research from Virgin Media O2.
Virgin TV customers have something else to celebrate. Along with Sky Atlantic's arrival, the provider has announced that a major content upgrade is available at no extra cost. Virgin’s TV Ultra HD ...
Virgin Media O2 is set to continue its 3G switch tomorrow (August 4), which could leave some customers unable to use mobile data. The UK's major mobile providers, including EE, Vodafone and Three, ...
(Reuters) -BT Group (BT-A.L), Britain's biggest broadband and mobile services provider, is set to name Virgin Media O2's chief financial officer, Patricia Cobian, as its first female finance chief, ...