Salesforce recently completed an ambitious plan to migrate the Informatica Help system to the Salesforce AgentForce experience in 24 days ahead of its 30-day ambition. Salesforce VP of Data Science ...

Within the same global bank, two AI initiatives launched with identical executive sponsorship. One agent now reconciles trade confirmations across multiple legacy platforms, matches transactions and ...

Microsoft’s push into AI is hitting an awkward moment. The company has been using Copilot to generate images for its Windows “how-to” guides, but some of those visuals have gone noticeably wrong.