AI agents promise to transform business workflows, but their effectiveness depends on secure, reliable access to enterprise ...

Explore the best data analytics tools for enterprises in 2026 that harness AI and advanced analytics to improve data-driven decision-making. Uncover key features, pricing, and ideal use cases to boost ...

AI knows what ‘churn’ means in a dictionary, but it doesn't know how your company defines it. Analysts are the secret sauce ...

The cloud that loomed over the 2026 Enterprise Connect conference was the Salesforce pivot from partner to contact center competitor. Traditionally, Salesforce keeps insulated within its Dreamforce ...

Salesforce Aims to End the ‘Frankenstein’ Contact Center With Agentforce Your email has been sent Salesforce launches Agentforce Contact Center to unify voice, AI, and CRM data on a single platform, ...

Salesforce has issued another warning to customers as the notorious ShinyHunters cybercrime group has announced a new campaign involving data theft and extortion. Since mid-2025, ShinyHunters has been ...

Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with content, and download exclusive resources. Agent workflows make transport a first-order ...

Last month, Block announced a 40% staff reduction — renewing fears about AI's impact on employment. Marc Benioff, the CEO of Salesforce, said Block "has its own unique issues." Benioff's views ...

Salesforce shares rose Thursday after the software maker said it expects revenue growth to be stable and sought to reassure investors it can stay relevant in the artificial-intelligence age.

Salesforce just announced a massive buyback plan. But it’s an admission that it’s run out of fresh ways to grow its business. For the full year, Salesforce's revenue rose 10% to $41.5 billion as its ...

Salesforce authorized one of the largest repurchase programs in history as it combats a relentless stock selloff, but some analysts feel the money would be better spent elsewhere Salesforce returned ...